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Вопрос-ответ

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Where can I find out the transfer fee?

At the Bank branch.


Are there any restrictions on money transfers?

Yes, depending on the money transfer system.


In what currency will the recipient receive the transfer, if the transfer was made in Russian rubles?

When sending a transfer, the sender chooses the receiving currency by his/her own. The transfer will be received in the currency specified by the sender.


What money transfer systems are available in Your Bank?

At the moment, you can use the following services:

  • Contact
  • CoronaPay


What is the security level of using a plastic card?

In case of transfer of data to unauthorized persons the security is not guaranteed.


How can I get an ApraWorld card?

To get a card, you need to go to the Bank with your passport, (the card is issued within up to 3 days) after which you will be issued a card. Fees for issuing a card according to the Bank’s tariffs


ApraWorld card

Mainly used for payments via terminals and cash withdrawals at ATMs


The card cannot be read by ATMs and POS-terminals

You must contact the Bank’s office to apply for a new card to replace the one that went out of order


I lost my card, how can I restore it?

You must contact the Bank’s office to apply for a new card to replace the lost one


What is maximum rate for the placement of funds for individual deposits?

At the moment, “CIBIT-BANK” LLC offers its depositors the placement of funds for up to 8%